KPM Blog

Creating Great Culture Makes For a More Successful Company

Posted by Glenn Beyerl on December 18, 2015 at 7:22 AM

An organization’s culture is developed, in most cases, through the activities of the people involved over time. The activities, by way of only a few examples may be:

  • The way people speak to one another
  • How they serve a customer
  • The backdrop behind how decisions are made
  • Empathy for customers and each other
  • Or, from a long history of processes, procedures and policies

Sometimes a culture is borne out of an organizational creed, mission statement, prayer, or the leader in the organization.

It is entirely viable that a culture can attract people in the examples noted. “ABC company is a great company to work for,” one might hear. Do they pay high compensation? Do they give a lot of time off?

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Topics: business, advice, small business, culture

OPE Dealers Derive Benefits from Doing Business with Distributors

Posted by David Dollard on December 14, 2015 at 12:19 PM

Dealers who have worked with manufacturers directly in the past may wonder how distributors fit into the equation and what value distributors can add to their retail business. When I speak with dealers who purchase and promote power equipment available through distribution, I hear a wide range of reasons why dealers get excited about working with a distributor. Here are the benefits I hear most frequently from OPE dealers.

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Topics: dealer, ope, distributor

Small Business Saturday Can Benefit OPE Dealers

Posted by Rick Favata on November 23, 2015 at 4:43 PM

This year, Small Business Saturday is on November 28. It’s a day that encourages consumers to shop small and local. Since American Express started the initiative in 2010, eighty-eight million people have shown up to “shop small.”

In the outdoor power equipment industry, shopping small means to forgo the big box stores and take your business to the locally owned outdoor power equipment dealership in your area. In addition to supporting the community where you live, shopping local has other benefits.

Local outdoor power equipment dealers provide knowledge and services not found in big box retailers. For landscape contractors looking to make a significant investment in their next piece of equipment, that’s especially important.

So, why shop local for your outdoor power equipment?

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Topics: business, ope, small business

KPM Partners with BMS Vendors to Help OPE Dealers

Posted by Jesse Hellyer on November 19, 2015 at 4:58 PM

In today’s environment, technology is a vital part of most areas of business. So, it’s no wonder that business management systems (BMS) are making their way into outdoor power equipment dealerships. In fact, a high-quality BMS provides a competitive advantage to OPE dealers. Those using such a system are more accurate and responsive and are better able to meet customer demands.

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Topics: customer, business, technology

Are Your Displays Full?

Posted by Ken Schneider on November 16, 2015 at 12:02 PM

Have you ever walked into a store and encountered a display that was almost empty? I have, and the thing that comes to mind is “this store doesn’t carry the merchandise I need.”

As a customer, that can be a very frustrating experience. After all, he or she took the time to drive all the way to the retail store only to be disappointed with the apparent lack of inventory available.

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Topics: dealer, retailer, outdoor power equipment, customer, Vortexx

Customer-Centric Business Approach for Outdoor Power Equipment Dealers

Posted by Scott Redan on November 11, 2015 at 9:10 AM

We cannot begin a conversation about a customer-centric business approach without first defining “customer centric.” To make it simple, it is putting the customer at the center of your business. Understanding what the customer needs and putting them first creates long lasting business value.

In order to develop a customer-first approach, get to know your customers and ask them these questions.

  • What goals are they looking to achieve with a new piece of equipment?
  • What challenges are they currently facing with their existing equipment?
  • How are these challenges impeding their success?
  • What would success look like to them?
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Topics: dealer, customer, ope

Takeaways from the GIE Expo 2015

Posted by Jesse Hellyer on November 9, 2015 at 2:44 PM

This October, Louisville, Kentucky, hosted the annual GIE Expo, a premier outdoor power equipment industry event and one of the largest tradeshows in the U.S.  The vast majority of companies in the industry attend each year, including manufacturers, distributors, dealers, landscapers and other end users.  This year’s show was no exception.  In fact, while some regional tradeshows struggle with attendance, the GIE Expo grew in 2015 to more than 21,000 people.  

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Topics: outdoor power equipment, GIE EXPO

A Distributor was Born

Posted by Steve Redan on October 30, 2015 at 9:36 AM

Steve Redan founded Kenvil Power Mower in 1957 as a retailing, servicing outdoor power equipment dealership after the untimely passing of his dad.  With the need to support his mom and siblings, Steve’s mom signed him out of high school, and with a modest loan of $150 from a neighborhood friend (and Steve never forgot this gesture), Steve purchased his first three HomKo lawnmowers for resale.

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Topics: business, ope, distributor

Top 10 Needs for Today’s Small Business Owners

Posted by Glenn Beyerl on October 22, 2015 at 11:31 AM

According to the Bureau of Labor Statistics, the number of small business births is exceeding the exit rate of companies, or company closures—a positive trend we haven’t seen since 2007.  With increasing competition, how can your small business stay ahead of the pack?

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Topics: dealer, retailer, business, advice

Hiring? Do Plan Ahead!

Posted by Donna Grenot on October 21, 2015 at 10:27 AM

So where do you begin? Begin by investing some time organizing yourself. Invest time in writing a job description and preparing yourself for the interview process. You will either spend your time on the front end organizing or on the back end dealing with the fallout from hiring the wrong person. Hiring the wrong person can cost you in productivity, employee morale and financially.

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Topics: business, hiring

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