Of course, it's that time of year again, time to prep your outdoor power equipment dealership for the Springtime surge in business. In our industry, there are always elements that we can improve. This time of year is the perfect opportunity to consider what you can do to make the customer experience better this season. After seeing dozens of dealerships go through this process, we here at KPM have compiled a list of the most valuable improvements and changes you can make to gain the upper hand.
2015 was somewhat of an unusual year for the outdoor power equipment industry in the Northeast.
Sales and service of snow and ice handling equipment started out extremely strong due to the frequent and large amount of snow and ice we received throughout our region from mid-January into early March. Manufacturers, distributors and dealers who offered snow blowers, snow plows, and spreaders/sanders experienced record-breaking sales in 2015.