KPM Blog

How To Pursue Municipal Customers & Large Bids By Government Entities

Posted by Buddy Merz on December 23, 2015 at 3:22 PM

Starting The Process

Have you been debating whether or not to expand your client base to include municipal and government entities? While this may seem like the perfect way to expand your profits, pursuing this type of customer is not for every outdoor power equipment dealership. Many dealers do not have the staff, equipment, and time to successfully roll out a plan to follow up on this type of business. Like most business projects, it pays to start slow and ramp up if you start to see success. If your business can handle the new influx of work, then here are some tips to successfully engage potential municipal and government clients.

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Topics: dealer, outdoor power equipment, customer

KPM Partners with BMS Vendors to Help OPE Dealers

Posted by Jesse Hellyer on November 19, 2015 at 4:58 PM

In today’s environment, technology is a vital part of most areas of business. So, it’s no wonder that business management systems (BMS) are making their way into outdoor power equipment dealerships. In fact, a high-quality BMS provides a competitive advantage to OPE dealers. Those using such a system are more accurate and responsive and are better able to meet customer demands.

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Topics: customer, business, technology

Are Your Displays Full?

Posted by Ken Schneider on November 16, 2015 at 12:02 PM

Have you ever walked into a store and encountered a display that was almost empty? I have, and the thing that comes to mind is “this store doesn’t carry the merchandise I need.”

As a customer, that can be a very frustrating experience. After all, he or she took the time to drive all the way to the retail store only to be disappointed with the apparent lack of inventory available.

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Topics: dealer, retailer, outdoor power equipment, customer, Vortexx

Customer-Centric Business Approach for Outdoor Power Equipment Dealers

Posted by Scott Redan on November 11, 2015 at 9:10 AM

We cannot begin a conversation about a customer-centric business approach without first defining “customer centric.” To make it simple, it is putting the customer at the center of your business. Understanding what the customer needs and putting them first creates long lasting business value.

In order to develop a customer-first approach, get to know your customers and ask them these questions.

  • What goals are they looking to achieve with a new piece of equipment?
  • What challenges are they currently facing with their existing equipment?
  • How are these challenges impeding their success?
  • What would success look like to them?
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Topics: dealer, customer, ope

Don't keep your business a secret...

Posted by Glenn Beyerl on July 10, 2015 at 5:55 PM

Be Proud of Your Business Impact 

When asked about your business or what type of work you do, how do you respond? Is it, “we sell lawn mowers,” or “I work for so and so and I fix mowers?” Why are we so modest when talking about our chosen business ventures or careers? Are we embarrassed? Well, of course not.

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Topics: dealer, customer, business

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Being an outdoor power equipment retail business is different than most other retail environments. Read our blog to get useful tips and advice that will help you overcome challenges and identify opportunities to grow your business.

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