KPM Blog

According to eMarketer, online shoppers surveyed prefer to shop local retail businesses, primarily due to the level of personalization and customer experience. “More than nine in 10 said local businesses were more trustworthy and better at treating them fairly, and a similar percentage said they were better at customer service overall."

Topics: dealer, what do my customers want, business, website, customer attraction, ope, brick and mortar, technology

Attracting new customers is critical for your dealership’s growth.   Annually, up to 15% of your consumer base may move or hire a professional landscaper. Commercial customers may retire or move to another location. However, methods to attract new customers can be very expensive. Here are a few ways to maximize your dollars.

Topics: website, curb appeal, customer attraction, signage